Returns and Refunds
Our 7 Days Return Policy
You may return most new, unopened items within 48 hours of delivery for a full refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in most cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (20 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, get in touch with us through e-mail/ WhatsApp and our team will assist you. You also need to upload the image of product while stating the reason for returning. We'll notify you via e-mail of your refund once we've received and processed the returned item.
If any product is found defective in the package, contact the customer support right away through email at ‘email@example.com’ or WhatsApp message at +91-9412088880. Please also click the photographs of the defective product and upload with stating the reason for return. We will arrange a pick up from your place and upon receiving the product, we will inspect it and make sure that it is exchanged and delivered to you in pristine condition or a full refund will be made as per terms and conditions.
Please note that the exchange of products is subjected to the availability of the products at the time of returning the product.
Please note: in case of a defective product received at your end, you must notify www.aesthesy.store within 24-48 hours.
For any kind of further queries, please feel free to contact our customer care at firstname.lastname@example.org.